FOR THE PRO operates this website and online store, including all related information, content, features, tools, products and services, to provide customers with a curated shopping experience. FOR THE PRO is powered by Shopify, which enables us to provide ecommerce, checkout and order management services.
This Privacy Policy explains how we collect, use and disclose personal information when you visit or use our website, place an order, interact with our checkout, subscribe to updates or otherwise communicate with us. By using our services, you acknowledge that you have read and understood this Privacy Policy.
Who We Are
For the purpose of applicable data protection laws, FOR THE PRO is the data controller of your personal information.
Contact details:
- Email: hello@forthepro.ch
- Address: Place de la Fusterie 12, 1204 Geneva, Switzerland
Personal Information We Collect
Depending on how you interact with our services, we may collect or process the following categories of personal information:
- Contact details, such as name, email address, phone number, billing address and shipping address.
- Order and transaction information, such as products viewed, products added to cart, purchases, returns, refunds and order history.
- Payment-related information, which is processed through Shopify and its payment providers. We do not store full payment card details on our website.
- Communications with us, including customer support requests and messages you send to us.
- Device and usage information, such as IP address, browser type, device identifiers, pages visited and interactions with the website.
- Marketing preferences, such as whether you have opted in to receive brand news, product updates or promotional communications.
Sources of Personal Information
We collect personal information directly from you, automatically through your use of our website and checkout, from Shopify and our service providers, and from third parties where permitted by applicable law.
How We Use Personal Information
We use personal information for the following purposes:
- To provide, operate and improve our website, store, checkout and customer experience.
- To process orders, payments, deliveries, refunds and customer support requests.
- To communicate with you about orders, account activity, service updates and support matters.
- To detect, prevent and address fraud, abuse, security incidents or illegal activity.
- To comply with legal, tax, accounting and regulatory obligations.
- To send marketing communications only where permitted by law and, where required, where you have given your consent.
Marketing Communications
We may send you FOR THE PRO news, product updates and promotional communications if you actively opt in, for example by selecting the marketing checkbox during checkout or by subscribing through another consent-based form.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us. If you unsubscribe from marketing, we may still send non-promotional messages related to your orders, transactions or customer support requests.
Cookies and Similar Technologies
We use cookies and similar technologies to operate the website, remember preferences, support checkout functionality, understand website performance and, where consent is provided, support analytics or marketing activities.
Essential cookies are required for the website and checkout to work. Non-essential analytics or marketing cookies will be handled through our cookie banner and preferences where required by applicable law. More information will be available in our Cookie Policy.
How We Disclose Personal Information
We may disclose personal information to third parties for legitimate business, operational and legal purposes, including:
- Shopify, which hosts and powers our ecommerce services and checkout.
- Payment providers, shipping providers, fulfillment partners and customer support tools.
- IT, analytics, security, cloud hosting and business service providers.
- Professional advisors, authorities or other parties where required to comply with law or protect our rights.
- Business partners or marketing providers where permitted by law and subject to applicable consent requirements.
Relationship With Shopify
Our store is powered by Shopify. Personal information submitted through our store and checkout may be processed by Shopify and shared with service providers that help provide ecommerce, checkout, payments, fraud prevention, hosting and related services.
To learn more about how Shopify processes personal information, please review the Shopify Privacy Policy. Depending on where you live, you may also be able to exercise certain rights related to data processed by Shopify through the Shopify Privacy Portal.
Third-Party Websites
Our services may link to third-party websites or platforms. We are not responsible for the privacy, security or content of third-party websites. You should review their privacy policies before providing personal information to them.
Children's Data
Our services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.
Security and Retention
We use reasonable technical and organizational measures to protect personal information. However, no security measure is perfect and we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, enforce agreements and maintain business records.
Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, restrict or object to processing, withdraw consent, and request portability of your data.
If you reside in the European Economic Area, the United Kingdom or Switzerland, you may also have the right to lodge a complaint with your local data protection authority.
To exercise your rights, contact us at hello@forthepro.ch. We may need to verify your identity before processing your request, as permitted or required by law.
International Transfers
We may transfer, store and process personal information outside the country where you live, including through Shopify and other service providers. Where required, we rely on appropriate safeguards such as adequacy decisions, standard contractual clauses or equivalent transfer mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal or regulatory reasons. The updated version will be posted on this page with a revised "Last updated" date.
Contact
If you have any questions about this Privacy Policy or our privacy practices, contact us at:
FOR THE PRO
Place de la Fusterie 12
1204 Geneva, Switzerland
hello@forthepro.ch